Often, people get confused between a billing address and a mailing or shipping address. They may be identical or vary based on the circumstances. However, these two are essential elements of your online purchasing or eCommerce business.
What is a billing address? If this question is still a puzzle for you and you want to unlock a lucid explanation, this blog is for you. We will not only cover the real meaning of billing, but also we will get to know the use of billing addresses and the difference between billing and shipping addresses.
What Is a Billing Address?
The billing address is typically your home address, which is often linked to the payment method used for online purchases. A simple statement is that a billing address is an address the user gives in the application form during the credit card purchasing or bank account opening process. E-commerce companies send invoices or bills to billing addresses.
The billing address is like a general physical address, including the street number, area name, city, and zip code. Apartment building names can also be considered at this address.
An e-commerce company will consider the billing address that you gave during your profile. So you must update your billing address, whenever you relocate to another place.
Key Points on Billing Address
- Billing address is an essential part of a credit card account
- A person can change billing address anytime through the online process
- It’s essential to maintain an up-to-date billing address, so be sure to update it whenever there are changes.
What Is the Use of a Billing Address?
After uncovering the billing address meaning, let’s move ahead to unlock more details. Billing address is always useful for online shopping companies to share their bill or invoices with customers. Beyond the invoice, a customer can also receive bank statements, tax returns, or any other crucial information at their billing address.
Here are some scenarios where the billing address is useful –
1. Validation of Shipping
E-commerce companies use the billing address to validate the shipping process. They confirm the billing address using the address verification system before processing the order.
2. Fraud Prevention
There are few chances of fraudulent actions with billing addresses. Companies verify cardholder details before processing transactions. It gets declined if there are billing address errors.
3. Tracking of Credit History
Companies can easily track the previous actions performed by credit card holders. This is a simple process that saves time in tracking past transactions.
What Is the Structure of the Billing Address?
The structure of the billing address is the same as that of the street address. For instance, if someone is living at 130 Park Avenue in Albany, New York state. The billing address will be in the following form –
“130 Park Avenue, Albany, New York, 12201”
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What Types of Billing Addresses Consider in Ecommerce Business?
There are several addresses to consider in an e-commerce business. Each address has its significance and purpose, explained below.
1. Remittance Address
A remittance address is the address where businesses receive payment. It can be a PO box or a home address. This address is utilized for organizing invoices and payments. Its other names are remit address or remit to address.
2. Physical Address
A physical address is a geographical location-based address. It covers a house number, street name, and number, city, state, and zip code. This kind of address can be a residential area or any commercial space like an office or shop.
3. Mailing or Shipping Address
Mailing or shipping address is where mail is received, and it might be the same as the residential address of a person. It can be a PO box or other location useful for receiving mail.
4. Billing Address
This kind of address is associated with the payment process. A person can easily verify the transaction, and it is useful in the online purchase process to confirm identity. The billing address can also be the home address, and it can be changed as per the current address of the customer.
What Is the Difference Between a Billing and Shipping Address?
After knowing what the billing address is in online shopping, it’s time to know about points that differentiate it from the shipping address. Often people get confused between shipping and billing address. Billing and shipping addresses serve different functions and purposes.
A credit card billing address is the address that the user gives during a credit or debit card purchase. The e-commerce website will then use this address during online checkout. Also, a billing address is used to send invoices.
On the other hand, a shipping address is the address where e-commerce companies dispatch ordered products and customers receive them at that address. A user can change and modify the shipping address at any time during the relocation process.
Both shipping and billing addresses might be identical or different. A user can use his shipping address during the credit card purchase. But ensure no shipping errors take place.
What Happens If Billing Address Is Wrong?
You may be wondering what occurs if there are billing address errors. It’s necessary to focus on the accuracy of the billing address. There are several negative consequences when there is an incorrect billing address, which is explained below –
Rejection of Payment
To prevent credit card fraud actions, the e-commerce business compares the billing address with the one given by the customer during a bank account or credit card process. If there is any mismatch, the payment gets declined.
Late Transaction
In some cases, the transaction might not be rejected immediately but it could be reviewed under a manual process. Hence, an incorrect billing address delays the transaction.
Failure of Delivery
The billing address is also useful in determining the shipping address. But when the billing address is incorrect, it will be delivered to the wrong address and delay the delivery process.
Fraudulent Activity
Incorrect billing addresses can host fraudulent activity. Financial institutions may freeze the account when suspected of the unauthorized use of a card. This will create an unnecessary work process.
What to Do When the Billing Address is Wrong?
When the billing address is wrong, you can perform any of the steps mentioned below –
Update Billing Address
This can be done in two methods. First, you can use the official website or mobile app of your credit card to update the billing address. The second one is contacting customer care support and requesting to change your billing address.
At the Time of Purchasing
Check your billing address once before the final step of your online transaction. If it is wrong, correct it immediately.
Monitor Account Activity
Always monitor your bank or credit card statements and transactions and ensure no fraud activity takes place in your account.
Update the Billing with Business
You can recheck the address you mentioned during your signup process in any business. If it is incorrect or your old address, update the same immediately.
How to Track and Find a Billing Address?
There are multiple ways to find your billing address which are as follows:
- Urge for a bank statement from your bank branch. The billing address appears on your statement, listed under your name and account number.
- Log in to your bank’s online banking account to verify your billing address.
- Direct contact with your bank via phone or visit.
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Wrapping Up
What is a billing address? We think it’s no longer a puzzle for you. The Billing address hold a valuable position for the business and person, especially for e-commerce businesses where a person frequently makes online transactions. However, you need to ensure the correctness of the address. This will enhance the perfect flow of online transactions without failure.